Virgin Media Router Login: IP and Password
Log in to a Virgin Media Hub at 192.168.0.1 with the settings password on the sticker. Modem mode, WiFi changes, reset and fixes.
Connect to your Virgin Media router’s WiFi first. The login is also printed on the router label.
To log in to a Virgin Media Hub in the UK, connect to your Virgin Media WiFi and open 192.168.0.1 in a browser.
Virgin Media hubs ask only for a password. The default settings password is printed on the sticker on the base or back of the hub, next to the WiFi name and WiFi password.
The fastest way in: tap the login button in the box at the top of this page, then sign in with the details on your router label.
How to log in to your Virgin Media router
- Connect your phone or computer to the Virgin Media WiFi network, or plug in a network cable.
- Open a browser and go to http://192.168.0.1.
- Enter the admin username and password. The defaults are below and on the router label.
- Change the default admin password from the administration or system menu.
The cable-first check is the step I take before I blame the login page.
Virgin Media default IP address, username and password
| Model or type | Login address | Username | Password |
|---|---|---|---|
| Virgin Media Hub 3, 4 and 5 | 192.168.0.1 | (not needed) | Settings password on hub sticker |
| Hub in modem mode | 192.168.100.1 | (not needed) | Settings password on hub sticker |
If you put the hub in modem mode to use your own router, the hub page moves to 192.168.100.1. The modem-mode address is the detail I flag first for anyone using their own router.
Log in with the Virgin Media Connect app
The Virgin Media Connect app manages your WiFi name and password, connected devices and Intelligent WiFi on supported hubs. I reach for the Connect app first whenever a password change needs doing on a hub.
Virgin Media router login not working?
1. Check your connection
Your device must be connected to the router’s WiFi or plugged in with a cable. Turn off mobile data on phones, because the router page cannot be reached over a cellular connection.
2. Type the address correctly
Type http://192.168.0.1 in the address bar, not the search box. Use only numbers and dots. Do not add www or .com. Our IP Address Checker fixes common typos.
3. Confirm the router IP
Your router may use a different address. Use the Router IP Finder to read the exact Default Gateway from your device.
4. Try another browser or a private window
Clear the browser cache or open a private window. Some browsers force HTTPS, so type http:// at the start.
5. Restart the router
Unplug the router for 30 seconds, plug it back in, wait two minutes and try again.
6. Turn off VPN or proxy apps
A VPN sends your traffic to another network, so your local router cannot be reached until you disconnect it.
The VPN-off check is the step I take first when a hub page will not load.
How to change your Virgin Media WiFi name and password
- Log in at http://192.168.0.1 with the admin username and password.
- Open Wireless, WiFi or WLAN settings. On dual-band routers, edit both the 2.4 GHz and 5 GHz networks.
- Change the SSID to set a new WiFi name.
- Choose WPA2-PSK (AES) or WPA3 security and enter a new password. Our WiFi Password Generator creates a strong one.
- Click Save or Apply, then reconnect your devices with the new password.
I edit both bands before I save whenever a hub runs two networks.
How to reset a Virgin Media router
With the hub on, press and hold the Reset button with a pin for about 60 seconds, until the lights flash, then release it. The WiFi and settings passwords return to those on the sticker.
Note: a factory reset erases your WiFi name, password and other settings. Keep any internet provider login details ready before you reset. The 60-second hold is the timing I trust before I reach for a reset on a hub.
Which Virgin Media Hub do you have?
Virgin Media has supplied several Hubs over the years. They all open at 192.168.0.1, but the login screens and menus are a little different:
- Hub 3: white or black, upright, with a light bar. Settings password on the label.
- Hub 4: slimmer upright box, supports gigabit speeds, password on the label.
- Hub 5: newer, WiFi 6, and also handles faster broadband packages.
- Hub 5x: for full fibre (XGS-PON) connections.
The settings password on the sticker isn’t the WiFi password. It’s the one you type on the 192.168.0.1 login page. The sticker-password detail is the one I point at first for any new Hub owner. Older Super Hubs used admin with the password changeme.
Modem mode: using your own router with Virgin Media
Virgin Media Hubs have a proper modem mode, which turns off the Hub’s WiFi and routing so your own router or mesh system takes over. It’s a good option if the Hub’s WiFi doesn’t reach the whole house.
- Log in at 192.168.0.1 with the settings password from the label.
- Find Modem mode under the advanced or settings menu.
- Select Enable and save. The Hub restarts.
- Connect your router’s WAN port to the Hub’s first Ethernet port.
- To log in to the Hub later, the address becomes 192.168.100.1.
To switch modem mode off again, log in at 192.168.100.1 or do a factory reset.
My first stop is modem mode whenever the Hub’s own WiFi cannot reach the far rooms.
