BT Router Login: 192.168.1.254 and Password
Log in to a BT Smart Hub at 192.168.1.254 using the admin password on the hub card. WiFi changes, My BT app, reset and fixes.
Connect to your BT router’s WiFi first. The login is also printed on the router label.
To log in to a BT Smart Hub or BT Hub in the UK, connect to your BT WiFi and open 192.168.1.254 in a browser. Some hubs also respond to http://bthub. That page is the Hub Manager.
BT hubs do not use a username. When you change settings, the hub asks for the admin password, which is printed on the settings card that slides out of the back of the hub or on the hub label.
The fastest way in: tap the login button in the box at the top of this page, then sign in with the details on your router label.
How to log in to your BT router
- Connect to your BT hub WiFi or plug in a cable.
- Open http://192.168.1.254 in a browser.
- Choose the settings area you want, such as Wireless or Advanced Settings.
- Enter the admin password from the hub card when asked.
No username to remember is the part I like about the BT login.
BT default IP address, username and password
| Model or type | Login address | Username | Password |
|---|---|---|---|
| BT Smart Hub 2 and Smart Hub | 192.168.1.254 | (not needed) | Admin password on hub card |
| BT Home Hub (older) | 192.168.1.254 | (not needed) | Admin password on hub card |
The admin password is different from the WiFi key on the same card. Mixing the two up is the mistake I see most often on a BT hub.
Log in with the My BT app
The My BT app shows your broadband status and lets you manage some home network settings and Complete WiFi discs without logging in to the hub. The app is my quick check; the hub page is where I go to change things.
BT router login not working?
1. Check your connection
Your device must be connected to the router’s WiFi or plugged in with a cable. Turn off mobile data on phones, because the router page cannot be reached over a cellular connection.
2. Type the address correctly
Type http://192.168.1.254 in the address bar, not the search box. Use only numbers and dots. Do not add www or .com. Our IP Address Checker fixes common typos.
3. Confirm the router IP
Your router may use a different address. Use the Router IP Finder to read the exact Default Gateway from your device.
4. Try another browser or a private window
Clear the browser cache or open a private window. Some browsers force HTTPS, so type http:// at the start.
5. Restart the router
Unplug the router for 30 seconds, plug it back in, wait two minutes and try again.
6. Turn off VPN or proxy apps
A VPN sends your traffic to another network, so your local router cannot be reached until you disconnect it. A VPN running in the background is the hidden cause I rule out first.
How to change your BT WiFi name and password
- Log in at http://192.168.1.254 with the admin username and password.
- Open Wireless, WiFi or WLAN settings. On dual-band routers, edit both the 2.4 GHz and 5 GHz networks.
- Change the SSID to set a new WiFi name.
- Choose WPA2-PSK (AES) or WPA3 security and enter a new password. Our WiFi Password Generator creates a strong one.
- Click Save or Apply, then reconnect your devices with the new password.
Every device reconnects after this one, so I do it when the house is quiet.
How to reset a BT router
With the hub switched on, push a pin into the Reset hole on the back for about 20 seconds, until the hub light flashes, then release it. The WiFi name, WiFi key and admin password go back to those on the hub card.
Note: a factory reset erases your WiFi name, password and other settings. Keep any internet provider login details ready before you reset.
The hub card is the thing I keep safe before I press that pin in.
BT Hub and Smart Hub models
BT has supplied a long line of routers, and all of them open at 192.168.1.254:
- BT Home Hub 5 and older: admin password usually on the back of the hub or a pull-out card.
- BT Smart Hub 1 and 2: admin password on the hub settings card.
- Smart Hub 2 with Complete WiFi discs: discs are managed through the hub and the My BT app.
- BT Smart Hub Pro / Hub 2 Pro: newer WiFi 6 models used on faster and full fibre packages.
You won’t need a username. The admin password is the one labelled Admin password on the card, not the WiFi key. The pull-out card is the first place I look on any BT hub.
Using your own router with BT
BT Broadband works with most third-party routers. On full fibre, plug your router into the Openreach ONT and set the connection to PPPoE. On fibre to the cabinet, you need a router with a built-in VDSL modem, or a separate modem.
- PPPoE username: commonly [email protected]
- Password: often left blank, or any text.
- VLAN: 101 on full fibre and VDSL connections.
BT’s Smart Hub doesn’t have a full modem mode, so if you keep it and add your own router behind it you’ll have double NAT. Most people with their own router simply unplug the Smart Hub.
Double NAT is the trap I warn people about before they add a second router.
Settings worth changing on a BT Hub
- Turn off Smart Setup if you’d rather the hub didn’t open the setup page on new devices.
- Split the 2.4 GHz and 5 GHz networks under Advanced Settings if an older device struggles to stay connected.
- Set up port forwarding for consoles under Firewall.
- Change the admin password and keep the hub card somewhere safe.
Smart Setup is the first toggle I switch off on a new hub.
